Privacy
At Citizen Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website and services. We only collect information necessary to provide our services, respond to your inquiries, and improve your experience. Your data is never sold or shared with third parties except as required by law or to fulfill our contractual obligations. By using our website, you consent to the practices described in this policy.
Last updated: October 28, 2025
YOUR PRIVACY MATTERS TO US
How and why do we collect your personal information?
Subject to applicable laws, by using and or interacting with the Citizen Solutions websites and or providing your personal data to Citizen Solutions, you are consenting to the collection, holding, use and disclosure of that data as set out in this Privacy Statement.
This statement covers Citizen Solutions, its subsidiaries and its related companies, adapted where appropriate in-country on each website.
Citizen Solutions acknowledges and respects the privacy of individuals and is committed to the protection of their personal data. This statement sets out the way in which Citizen Solutions will use, manage and protect your personal data.
What Data Does Citizen Solutions Collect and Hold?
Subject to applicable laws, Citizen Solutions may collect and hold personal data related to you which is necessary for the purpose of conducting Citizen Solutions business, including (without limitation):
- To deliver products, services or information
- To assist you with matters relating to Citizen Solutions products and services
- To improve and better understand your preferences in respect of Citizen Solutions products and services
- To fulfil Citizen Solutions regulatory obligations
Examples of data we collect include your name, professional qualifications, address, telephone number, facsimile number and email address.
How Does Citizen Solutions Use and Disclose Data?
Citizen Solutions may use your personal data to:
- Respond to your requests
- Improve our level of service and website content
- Provide you with tips, helpful information, product news and updates
- Notify you of new products and services (with your consent)
- Seek your views on our products and services
- Consider your application for employment
- Conduct administrative and quality assurance purposes
Access, Correction and Security
Citizen Solutions is committed to using commercially reasonable means to protect your personally identifiable data. We employ various security technologies and procedures to help protect your data from unauthorized access, interference, misuse, loss, modification, or disclosure.
You can access and request correction of any personal data concerning you at any time. You may also request that we delete your personal data. Contact us directly for such requests.
Clickstream Data
Our server may collect anonymous click-stream data including browser type, system information, referring site, and IP address. We use this data to analyze website usage and improve our services.
Cookies
We use cookies to enhance your browsing experience. Cookies help us recognize you when you return and coordinate your access to different pages. You can manage cookie preferences through your browser settings.
Links to Other Sites
Our website may contain links to other sites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their respective privacy policies.
Contact Us
For privacy-related inquiries or concerns, please contact:
Citizen Solutions Global
c/o Information Officer